Skills

With more than 10 years of experience in information systems sector, I became a IT freelancer to provide you with reliable and personalized expertise.

Certification

ITIL FOUNDATION
domaine de l'informatique, du management
and operational strategy

Networks

Network optimization and metrology
Router&Switch Programming
WAN/LAN, WIFI, Firewall, VPN IPsec/MPLS, TOIP/VOIP

Supports

Guarantee continuity of IT services
Ensure a L1/L2/L3 support strategy
Incidents monitorings
SLA&KPI

Systems

Active Directory config
Stockage/Backup, Windows Server, Debian, Cloud, MDM, Remote Control, SSH, Telnet
Virtualisation, ITSM, SCCM

Development

Skills in computer code
C/C++, HTML, PHP, MySQL, Script Shell,
Conception Site web CMS

Telephony

VOIP Natterbox
Policies and script setup
Maintain the database
Deployments (virtual and physical)




I'm working with companies and individuals people to overcome the challenges linked to new technologies and provide them my expertise in digital transition.

My skills include auditing existing IT systems, improving, and supervising infrastructures (Networks, systems, security, telephony), providing support to end users, and effectively managing incidents while ensuring continuity of service.

IT freelance

Our Values

Find out what makes HelloIT a partner for IT customers.

Customer satisfaction

As a freelance IT support, I am committed to meeting the requirements of the specifications and the needs of my clients.

This includes clear communication, attentive listening to their concerns, and personalized solutions.

My priority is to ensure a positive customer experience both sides front-end and back-end.

Continuity of service

Ensuring service continuity is crucial to minimizing interruptions and maintaining my clients services.

I am available for fast and effective intervention in case issues, and I implement proactive monitoring systems to anticipate and prevent incidents.

My goal is to guarantee maximum uptime for IT infrastructures.

Technical skills

I have advanced technical skills and constantly keep myself updated with the latest technologies in IT sector.

This allows me to quickly detect and fix problems, optimize existing systems and advise my clients on the best IT solutions.

My technical expertise ensures the reliability and performance of my projects clients.




Professional Collaboration



Freelance IT Support

Cabinet Carré Immo – Paris

IT Manager (EMEA)

Groupon – La Défense

Desktop Support Analyst

Groupon France – Paris

System and network admin

L’Oréal – Clichy


Centre d’intérêts


Real estate and investment

CPF Formation: Real estate business manager (118 hours)
Investment in Paris area
Rental management

Sports

Soccer
Ping-Pong
Ski
Paragliding

Travels

Personal : Mexico, USA, UK, Croatia, Sweden, Italy, Emirats Arab Unis, Turkey, China, Thailand, Mauritius, Japan
Professional : Spain, Morocco

New technology & Crypto Blockchain

Constant monitoring on latest technological developments

Learn more about me? Please, check my IT Profile

My IT Profile

Education


Responsable d’affaire en immobilier - EFISIO

Real estate business manager

2022 - 2023

CPF Formation E-learning (118 hours)

Master of sciences - ETNA

Master of sciences - ETNA

2013 - 2015

Architect System Network and Security speciality

Cycle d’ingénieur - Polytech Paris Sud

Engineering school - Polytech Paris Sud

2010 - 2012

Computer sciences speciality

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